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All services provided by Poli Systems GmbH may only be used for lawful practices, and purposes. The laws applied to the state of Vaud, Switzerland.
Every customer agrees to indemnify and hold harmless Poli Systems GmbH from any claims resulting from the use of our services. In addition, the use of our services to infringe upon any copyright or trademark is adamantly prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted material. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account.
If you believe that your copyright or trademark is being infringed upon, please email [email protected] with the information required.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without notice.
Failure to respond to an email from our abuse department within 18 hours may result in the suspension of your services. All abuse issues must be dealt with via support ticket/email and will have a response within 18 hours. After the suspension, we offer a time of up to 48 hours to solve the problem.
We reserve the right to suspend the service if it impacts other customers quality directly.
If in doubt regarding the acceptability of your site or service, please contact us at [email protected] and we will be happy to assist you.
Any bandwidth overuse that is too big in our judgment can lead to the suspension of the service. In this case, we will inform our client of an upgrade if applicable.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):
Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
Violations will be reported to the appropriate law enforcement agency.
Where account’s resources are shared including but not limited to DirectAdmin hosting, Plesk hosting, Game hosting, operate under a fair use policy.
Any services we run can have a fair use policy, abuses will be discussed with the client.
Where resources limits are not specified or are listed as unlimited within the account specification then fair use will apply.
Fair use means that any customer can use as much resources as are available as the long as that usage does not adversely affect the performance of other customers hosted upon the same server.
We reserve the right to determine whenever a customer is consuming too many resources, while this case is extremely rare. In those cases, we will provide our customer multiple solutions by asking the customer to reduce his usage by applying some modifications of his applications also in the case of malware or by upgrading the customer to a non-shared plan such as a VPS or a Dedicated server, in this case, additional charges could be applied.
We limit CPU Usage as well as Memory usage on shared hosting, while we keep a significant margin for our customers, we don’t allow to constantly hit the limits. In those cases, we will provide our customer multiple solutions by asking the customer to reduce his usage by applying some modifications of his applications also in the case of malware or by upgrading the customer to a bigger or non-shared plan such as a VPS or a Dedicated server, in this case, additional charges could be applied.
If the customer impacts too many peoples at the same time we reserve us the right to temporarily suspend his services until the issue is resolved. If the customer doesn’t take any remedial options, then the service could be disabled permanently.
In case some scripts pose some security risk by our judgment, or it affects the server or network performance too much we reserve the right to turn the script off.
Poli Systems will never try to be blocking to customers' services and will apply the best possible solutions in the case of an abuse of the fair use policy.
Never reproduce any parts of our website or duplicate it. Do not reproduce any services we resell on our behalf.
Never access anything without our abrogation, damage, disrupt or interfere with.
To access to our infrastructure (equipment, network equipment, software, protected hidden web pages) without constant.
You also always inform us before trying any sort of attacks on our system, even if it’s for testing.
If one of these terms is broken, we reserve us the right to stop the contract and to bill you any damage done on our side.
Not to abuse our fair use policy.
If you have any questions or comments about us, our Site, our Terms and/or this Policy, please contact us at:
Poli Systems
[email protected], [email protected], [email protected]
This document was updated in November 2021